The following terms are applicable for any products / Services that You purchased with Us.
No refunds for Natural Lawn Grass, mulch, stone, and nursery products. Other items/ Service Charges must be returned within 5 days and refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.
Refunds are processed via the same method as the original payment (ie payments made by credit card will be refunded via credit card).
Natural Turf MUST be paid in full before cutting. Once cut a NO REFUND POLICY applies.
Once delivery is tipped off truck NO REFUND POLICY applies
Cancellation of delivery after loading will result in a fee, the fee will reflect the cost of loading and unloading, and any transport involved.
Any product which is mixed at the customer’s request will not be able to be returned or exchanged. No Refund will be given under any circumstance.